Terms & Conditions

Terms and Conditions

Last Updated: 10/12/2024

1. Acceptance of Terms

By accessing or using OEVVEO CRM ("the Service"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

OEVVEO CRM provides customer relationship management tools to help businesses manage interactions with current and potential customers. The Service includes features such as contact management, sales tracking, and communication facilitation.

3. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement.

4. User Accounts

  • Registration: To access certain features, you must create an account by providing accurate and complete information.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Account Termination: We reserve the right to suspend or terminate your account for any violation of these Terms or for conduct that we determine to be inappropriate.

5. Use of the Service

  • Compliance: You agree to use the Service in compliance with all applicable laws and regulations.
  • Prohibited Activities: You shall not:
    • Use the Service for any unlawful purposes.
    • Transmit any harmful code or disrupt the integrity or performance of the Service.
    • Attempt to gain unauthorized access to any part of the Service.

6. Fees and Payment

  • Subscription Fees: Access to certain features may require payment of subscription fees as outlined on our pricing page.
  • Payment Terms: Fees are billed in advance on a recurring basis. You agree to provide accurate payment information and authorize us to charge the applicable fees to your payment method.
  • Refunds: All fees are non-refundable except as required by law.

7. Intellectual Property

  • Ownership: All content, trademarks, and data on the Service are owned by OEVVEO CRM or its licensors.
  • License: We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

8. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

9. Data Protection

  • Customer Data: You retain ownership of all data you input into the Service. You grant us a license to use this data solely for the purpose of providing the Service.
  • Data Security: We implement reasonable measures to protect your data but cannot guarantee absolute security.

10. Third-Party Services

The Service may integrate with third-party applications. We are not responsible for the functionality or content of third-party services.

11. Limitation of Liability

  • General Limitation: To the maximum extent permitted by law, OEVVEO CRM, its directors, shareholders, staff or vendors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
    • Your access to or use of or inability to access or use the Service;
    • Any conduct or content of any third party on the Service;
    • Any content obtained from the Service;
    • Unauthorized access, use, or alteration of your transmissions or content.
  • Data Breach and Data Loss: OEVVEO CRM shall not be liable for any damages arising from data breaches or data loss, except where such breaches or losses are due to our gross negligence or willful misconduct. Users are responsible for maintaining their own backups of their data.

12. Indemnification

You agree to indemnify and hold harmless OEVVEO CRM, its affiliates, officers, agents, and employees, from any claim or demand, including reasonable attorneys' fees, arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.

13. Modifications to the Service

We reserve the right to modify or discontinue the Service at any time without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

14. Amendments to Terms

We may update these Terms from time to time. Changes will be posted on our website, and your continued use of the Service constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of R.S.A, without regard to its conflict of law principles.

16. Contact Information

For any questions about these Terms, please contact us at [email protected]